
Frequently Asked Questions
What are your payment terms?
We require a 50% deposit to lock in your project and get started. The remaining balance is due upon final delivery of assets. One reschedule (for things like weather or emergencies) is included at no charge. Additional shoot days or reschedules outside of that are billed separately.
What happens if the scope changes?
If you decide mid-project that you want to expand the deliverables (extra edits, new formats, additional locations, etc.), we’ll update the scope and provide an adjusted estimate so you’re never surprised by costs.
Do you offer ongoing content services?
Yes. Our Visibility package delivers monthly social clips and optional quarterly shoot days. It’s a way to keep your brand visible and active without the overhead of an in-house team.
Do you only work in Winston-Salem, NC?
We’re based in Winston-Salem and serve the Triad, but we regularly travel for shoots. We’ve produced everything from local brand stories to national campaigns — location is never a limitation.
How do you handle production teams?
We scale the crew to fit your needs. Sometimes that’s a lean 2–3 person unit, and other times it’s a full production team. Either way, we handpick collaborators who share our values: humble, teachable, and focused on making you shine.
What if I just need editing, not a full shoot?
No problem. We can jump in with editing and post-production only, or consult with your internal team to set up repeatable workflows that save you time and stress.
What makes you different from other production companies?
We’re not just “another production company.” We’re your Creative Partner. Nimble, flexible, and built to come up clutch when it counts. We focus on delivering strategy-to-screen storytelling tied directly to your business goals — not just pretty pictures.
What types of video content can you produce for social media that also align with my brand's marketing strategy?
We can create various social media videos that match your brand's marketing strategy, including short, attention-grabbing clips and cinematic brand films. These could be repurposed from existing content to maintain a consistent style, or we can shoot fresh material during quarterly sessions. Our aim is to tell your brand's story in a way that keeps your audience engaged and aligned with your overall goals. Whether it's through compelling storytelling or eye-catching visuals, the videos are designed to resonate with your audience across all social platforms.
Can you tell me how your Video Production Services can help with creating high-taste social content for my brand?
We offer a package called the “Authority” package designed for creating standout social content. It includes creating a signature brand film and attention-grabbing short videos. The aim is to tell your brand's unique story in a cinematic way that works well on social media. You get a curated asset library, helping make sure your message is consistent across all platforms. If you need ongoing content to keep your brand visible, the “Visibility” service helps with monthly social media clips and quarterly shoots for fresh material. This means your brand stays regularly active without the hassle of managing an internal team.